Customer Service & Support Jobs in Nigeria
With 162 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Dunni Essentials
Customer Service & Support
1 week ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
O Soft Integrated Resources Limited
Customer Service & Support
1 week ago
We are seeking a friendly, professional, and solutions-oriented Customer Care Representative to join our team. In this role, you will serve as the primary point of contact for our customers, delivering exceptional support across phone, email, chat, and other channels.
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Jobberman (Third Party Recruitment)
Customer Service & Support
3 weeks ago
The front desk executive serves as the first point of contact for all visitors, customers, partners, employees, and stakeholders interacting with Telairvision. The role is responsible for delivering a world-class customer and visitor experience by ensuring professional reception services, efficient administrative support, and exceptional custo ...
FnV Lifestyle
Customer Service & Support
2 months ago
FnV Lifestyle is a health lifestyle brand that helps Nigerian families eat better one meal at a time. We make fresh fruits and vegetables convenient: washed, cut, and ready for your kitchen. Our flagship channel is owned kiosks near major supermarkets in Port Harcourt, supported by home delivery, subscriptions, and B2B catering. We are pre- ...
Vin Logistic Service
Customer Service & Support
2 months ago
We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the sa ...
Cakes and Cream
Customer Service & Support
2 months ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
D’xplorer Cakes and Catering Services Ltd
Customer Service & Support
Yesterday
The Customer Service Representative will serve as the first point of contact for customers, ensuring they receive excellent service from inquiry to delivery. The CSR will handle orders, respond to questions, resolve complaints, and maintain positive customer relationships to enhance the company’s reputation.
Mayristics Enterprise
Customer Service & Support
Yesterday
Mayristics Enterprise needs a competent person who is ready to care for customers me needs.
Diamonds and Pearls Travels
Customer Service & Support
Yesterday
We are looking for a Travel and Tour Consultant with great enthusiasm for travel. You will be responsible for promoting and booking traveling arrangements which may include flight, hotel accommodation, tours, and visa applications for clients (individuals, families, groups, or businesses)
Smart Grace Business Enterprise
Customer Service & Support
2 days ago
We are looking for a Healthcare Assistant who will assist healthcare professionals, under the supervision of qualified nursing staff, to carry out a spectrum of duties.
Smart Grace Business Enterprise
Customer Service & Support
2 days ago
Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk.
Kenex Konsults International
Customer Service & Support
2 days ago
The Customer Service Representative is responsible for providing exceptional support to customers by responding to inquiries, resolving complaints, processing requests, and ensuring a positive customer experience. The role serves as the primary point of contact between the company and its customers, promoting customer satisfaction.
RHMS Tech
Customer Service & Support
2 days ago
We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer support, handling inquiries, resolving complaints, and ensuring a positive customer experience across all communication channels.
Ahuvah Splendor
Customer Service & Support
2 days ago
The Customer Service Representative is responsible for providing excellent customer support by responding to inquiries, resolving complaints, processing requests, and ensuring a positive customer experience. The role involves building strong customer relationships while promoting the organization's products and services.
AUTO PLAZA NIGERIA LTD.
Customer Service & Support
3 days ago
Workshop Supervisor Supervise daily workshop operations at Auto Plaza, Abuja. Manage mechanics & technicians, assign jobs, ensure quality repairs, safety, and on-time delivery. Handle diagnostics, inventory, reporting, and customer escalations. Report to MD. Strong leadership + technical skills required.
NG44 Consulting Ltd
Customer Service & Support
3 days ago
We are looking to hire a Customer Service Representative to join our team.Who is competent,reliable and trustworthy.
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