Or your alerts
1 month ago

Job Summary

At African Chops Limited, we are more than just an agro-allied export business; we are a dynamic force in the agricultural sector, committed to connecting the world with the bounty of our carefully cultivated harvests. With a passion for excellence and a dedication to sustainability, we have carved a niche as leaders in the export industry, and we are looking to hire a suitable candidate to fill this position

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities: 

  • Communication Handling: Receive and answer phone calls, emails, and other inquiries from customers, suppliers, and other stakeholders regarding agricultural products and export services. 
  • Information Provision: Provide accurate and timely information to customers about product availability, order status, shipping details, and any other relevant inquiries.
  • Order Processing: Assist customers in placing orders, processing transactions, and ensuring that all necessary documentation is complete for export procedures.
  • Issue Resolution: Address customer concerns, complaints, or issues promptly and effectively. Work with internal teams to resolve problems related to orders, deliveries, and product quality.
  • Product Knowledge: Develop and maintain a comprehensive understanding of the company’s agricultural products, export processes, and relevant industry regulations.
  • Documentation: Assist in the preparation and processing of necessary documentation for export orders, including invoices, certificates, and shipping documents.
  • Customer Relationship Management: Build and maintain positive relationships with customers through effective communication and proactive support. Help ensure customer satisfaction.
  • Collaboration: Coordinate with logistics, sales, and other departments to ensure seamless communication and efficient resolution of customer queries. 


Requirements:

  • Must be a lady with a bachelor’s degree in business, Agriculture, or a related field. 


Skills: 

  • Excellent communication skills, both verbal and written. A good voice will be an added advantage. 
  • Strong interpersonal skills and a customer-centric mindset.
  • Attention to detail and accuracy in handling documentation.
  • Problem-solving ability and a proactive approach to customer issues.
  • Familiarity with agricultural products and export processes is a plus. 
  • Proficiency in using customer relationship management (CRM) software.


Experience: 

  • Previous experience in customer service, preferably in a related industry or export oriented business.

Important Safety Tips

  • Do not make any payment without confirming with the Jobberman Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
Report Job

Share Job Post

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

1 year ago

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

1 year ago

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

1 year ago

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

This action will pause all job alerts. Are you sure?

Cancel Proceed
Report Job
Please fill out the form below and let us know more.
Share Job Via Sms

Preview CV