Catering Manager

Responsibilities:

Catering Operations & Execution:

• Oversee day-to-day catering operations for all catering sections.
• Plan and coordinate menu design, food preparation, presentation, and service flow.
• Ensure all catering equipment, utensils, and facilities are cleaned, maintained, and available.

Staff Management & Training:

• Recruit, train, schedule, and supervise catering staff, chefs, and service teams.
• Conduct performance reviews, coaching sessions, and skills development programs.
• Maintain high standards of personal grooming, hygiene, and customer service among the catering team.
• Ensure staff adhere to Safari’s policies, safety rules, and operational procedures.

Client Relations & Event Coordination:

• Work directly with clients to understand their needs, preferences, budgets, and event expectations.
• Prepare detailed event plans, service timelines, and cost estimates.
• Resolve client concerns professionally and ensure exceptional guest satisfaction.
• Build strong relationships with corporate clients, VIP guests, and repeat customers.

Menu Development & Quality Control:

• Collaborate with chefs to design creative, cost-effective, and diverse menus.
• Conduct regular food tasting, quality checks, and hygiene inspections.
• Ensure food presentation meets Safari’s visual and flavour standards.
• Introduce seasonal offerings, premium menus, and high-end culinary experiences.

Budgeting, Cost Control & Vendor Management:

• Prepare and manage catering budgets, financial reports, and cost analyses.
• Monitor food costs, wastage, portion control, and inventory levels.
• Negotiate with suppliers and vendors to ensure quality products at competitive prices.
• Track revenue targets, profitability, and service efficiency.

Compliance, Safety & Hygiene:

• Ensure strict adherence to health, safety, sanitation, and food handling regulations.
• Maintain updated certifications, food safety documents, and compliance records.
• Conduct regular inspections of kitchens, storage areas, and service points.

Business Development & Innovation:

• Develop new catering products, packages, and corporate meal plans.
• Identify new business opportunities within Safari’s diverse service offerings.
• Support marketing campaigns, promotions, and brand collaborations.
• Assist in expanding Safari’s catering services to new locations and client segments.

Requirements:

• Minimum of a B.Sc. qualification.
• Minimum of 3 years of experience. 
• Excellent organizational and time-management skills
• Customer service attitude