Business Development Manager (HR services)

Responsibilities:

• Identify and pursue new business opportunities across the HR services portfolio.
• Develop and execute strategies to achieve sales targets and revenue goals.
• Conduct market research to identify prospective clients and industry trends.
• Build, manage, and convert a robust pipeline of leads and prospects.
• Prepare and deliver business proposals, presentations, and tenders to potential clients.
• Negotiate pricing, terms, and service level agreements in line with company policy.
• Build and maintain strong, long-term relationships with corporate clients and partners.
• Ensure client satisfaction through proactive communication and prompt issue resolution.
• Collaborate with internal service teams to ensure smooth onboarding and service
• Develop account management strategies to drive client retention and cross-selling.
• Represent the company at networking events, exhibitions, and HR industry forums.
• Support the development of marketing materials and campaigns to promote HR solutions.
• Gather and share market intelligence to inform product positioning and business strategy.
• Track and report on sales performance metrics and market developments.
• Provide regular sales forecasts and pipeline updates to management.
• Maintain accurate client and opportunity data using CRM tools.

Requirements:

• Bachelor’s degree in business administration, marketing, human resources, or a related field (MBA is an advantage).
• Minimum of 6 years’ proven experience in sales, business development, or account management within the HR services, outsourcing, or consulting industry.
• Demonstrated success in selling and managing at least three of the following: Business process outsourcing (BPO), Recruitment and staffing solutions, Employer of record/personnel outsourcing, Background verification services and Payroll management solutions
• Strong business acumen with a consultative selling approach.
• Excellent communication, presentation, and negotiation skills.
• Proficiency in CRM systems and Microsoft Office Suite.
• Ability to work independently, manage multiple priorities, and deliver under pressure.
• Strategic thinking and business insight
• Relationship management and client focus
• Sales planning and execution
• Communication and persuasion
• Result orientation and accountability
• Team collaboration and leadership potential