Business Development Manager

Responsibilities:

Client Acquisition (Primary Responsibility)

• Proactively identify, target, and acquire new clients through cold calling, networking, online outreach, events, referrals, and partnerships.
• Develop and maintain a strong pipeline of prospective clients to consistently achieve acquisition targets.
• Conduct sales pitches, demos, and presentations to convert prospects into active clients.
• Understand client needs and tailor solutions to secure contracts and long-term engagements.
  

Business Growth & Market Expansion

• Identify new business opportunities, market segments, and industries to expand client base.
• Develop and execute strategies to increase market penetration and brand visibility.
• Monitor market trends, competitor offerings, and industry developments.

Relationship Management

• Build and nurture strong relationships with newly acquired and existing clients.
• Serve as the primary point of contact to ensure client satisfaction and retention.
• Upsell and cross-sell services based on client requirements.

Sales Process & Pipeline Management

• Manage the complete sales cycle—from prospecting to deal closure.
• Maintain an accurate and up-to-date CRM with client interactions, proposals, and forecasts.
• Prepare business proposals, quotations, and contract documents.

Collaboration & Internal Coordination

• Work closely with marketing, operations, and product teams to ensure client needs are met.
• Share client insights to help shape service offerings and marketing strategies.

Reporting & Performance Tracking

• Track acquisition metrics, revenue targets, and conversion rates.
• Prepare weekly/monthly reports detailing client acquisition activities and results.

Requirements:

• Minimum of a BSc
• Minimum of 3 years of experience