Team Lead, Business Development

Responsibilities:

Client Acquisition and Relationship Management:

• Identify and engage potential clients to expand the customer base.
• Build and maintain strong relationships with existing and prospective clients.

Sales and Revenue Growth:

• Achieve and exceed individual and team sales targets.
• Develop customized sales pitches and business proposals.
• Collaborate with internal teams to ensure smooth service delivery and client satisfaction.

Customer Relationship Management:

• Build relationships with clients to gain a deeper understanding of their needs.
• Provide excellent customer service to ensure client satisfaction.

Market Research and Strategy Development:

• Conduct competitive analysis and market research to identify business opportunities.
• Provide insights and recommendations to management for strategic decision-making.
• Monitor industry trends and competitor activities.

Business Development Support:

• Lead and participate in networking events, industry conferences, and trade fairs.
• Prepare sales reports, forecasts, and business development updates.
• Assist in the development of marketing campaigns and promotional activities. Data Protection & Confidentiality
• Uphold the highest standards of confidentiality in handling company-related information, ensuring compliance with data protection laws and internal policies.
• Adhere to the company’s information security guidelines, including proper storage, transmission, and disposal of sensitive materials.
• Promptly report any suspected data breaches or unauthorized access to the appropriate company authority.
• Participate in periodic data protection training to stay informed about evolving security risks and best practices.

General Assignment:

• Execute any other duties and tasks that may be designated or assigned by the Company.
• Participate in the knowledge-sharing programme of the department and the company
• To provide support to your Team Lead/Branch Manager as required to serve the Board, Management, and staff.

KPIs and Performance Metrics:

• Percentage of qualified leads converted to sales.
• Percentage of individual sales targets met.
• Percentage of returning clients and renewal rates.
• Number of new business partnerships secured.
• Number of useful insights shared with the team.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or related fields.
• 2–6 years of experience in sales, business development, or a related role
• Professional certifications such as CIIN, CIM, or equivalent) are an added advantage
• Strong interpersonal, communication, and negotiation skills.
• Excellent verbal and written communication skills. Ability to work independently and collaboratively in a team-oriented environment.
• Proficiency in CRM software and Microsoft Office Suite.
• High level of motivation and target-driven mindset.