Operations Manager

Responsibilities:

Staff Management:

• Lead, motivate, and schedule staff, including bartenders, servers, security personnel, and maintenance workers.
• Conduct performance reviews and provide coaching and development opportunities.
• Handle staff relations and disciplinary actions.

Operations and Facilities:

• Oversee all aspects of club operations, ensuring adherence to safety regulations and licensing requirements.
• Manage inventory control for food, beverages, and supplies.
• Develop and implement systems to maintain cleanliness and upkeep of the facilities.
• Manage budgets and identify cost-saving measures.

Customer Service:

• Ensure a positive and welcoming experience for all members or guests.
• Address customer concerns and complaints promptly and professionally.

Event Management:

• Assist in planning and executing events, including booking entertainment, managing logistics, and ensuring smooth event flow.

Security and Compliance:

• Work with security personnel to maintain a safe and secure environment for staff and patrons.
• Ensure compliance with all local and state laws and regulations.

Requirements:

• Minimum 4 years of experience in club lounge operations, hospitality management, or a related field.
• Strong leadership and supervisory skills.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in budgeting, scheduling, and inventory management.
• Ability to work effectively in a fast-paced and demanding environment.
• Must be socially/social media inclined person.

Remuneration: NGN 250,000 - 400,000