Operations Lead

Responsibilities:

Project Delivery & Workflow Management:

• Oversee the operational lifecycle of all active client mandates and ensure teams are synced and meeting "impossible" deadlines.
• Act as the traffic controller for the firm and decide which consultants are assigned to which projects based on bandwidth and expertise.
• Enforce the "culture of excellence" by ensuring every document or press release passes internal quality gates.

Program Logistics & Coordination:

• Assist in setting up for both virtual (Zoom/Teams) and in-person training days.
• Ensure links are sent out on time, and venues are prepared.
• Ensure all resources needed by participants, simulation briefs," case studies, and reading materials are ready before each phase (e.g., Pre-Declaration, Coalition Building).

Financial Operations & Profitability:

• Manage relationships with our network of influencers, media partners, and field operators.
• Oversee the invoicing cycle, ensuring cash flow remains healthy to support ongoing operations.

Data & Documentation:

• Update the database of participants, Facilitators, and alumni.
• Maintain a neat digital filing system for the program’s assets, both digital and physical, ensuring that "Feedback loops" and assessments are properly stored.

Team & Talent Operations:

• Implement KPIs for the consulting and creative teams. Move the team from "ad hoc" working styles to structured, data-driven performance.
• Lead the hiring for critical roles (e.g., Researchers, Data Analysts), ensuring we attract talent that understands the nuances of the African political landscape.
• Manage operational logistics for our teams across Nigeria, The Gambia, Sierra Leone, and other African countries.

Strategic Expansion:

• Expand the "Momentum Playbook" to standardise how we approach Political Consulting, Crisis Comms, and Event Management, so our success is repeatable.
• Tech Stack: Optimise the tools we use for social listening, project management, and internal communication.

Requirements:

• 5-7+ years of experience in Operations, Project Management, or Management Consulting. Experience in a creative agency, political campaign, or high-pressure consulting firm is strongly preferred.
• The "Operator" Mindset: You love systems. You look at a chaotic political campaign and immediately see how to organise it into Gantt charts, budgets, and deliverables.
• You must be comfortable with P&L management, project budgeting, and margin analysis.
• Understanding of the African business and political environment is a massive plus.
• We work on election timelines. You must be able to make calm, logical decisions when "crisis communication" scenarios arise.

Why Momentum Africa?

• You will work on projects that shape national policies and determine the leadership of countries.
• You will solve complex logistical problems, such as coordinating a polling team across 10 remote states or managing a crisis narrative in real time.
• This is a senior role with a direct line to the firm’s leadership, offering a path to becoming a Partner or COO

Remuneration: NGN 400,000 - 600,000