Operation Supervisor
Easy apply
New
Featured
Job summary
The operations supervisor will oversee the daily operations of the pastry shop to ensure smooth coordination of production, customer service, inventory management, staff supervision, hygiene compliance, and operational efficiency. The ideal candidate must be highly organised, proactive, and capable of managing people and processes effectively in a fast-paced food business environment.
Min Qualification:
HND
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Port Harcourt & Rivers State, Nigeria
Job descriptions & requirements
Responsibilities:
- Supervise daily pastry shop operations and ensure smooth workflow across all units.
- Monitor production activities to ensure timely preparation and delivery of products.
- Coordinate staff schedules, attendance, and operational assignments.
- Ensure excellent customer service and prompt resolution of customer complaints.
- Monitor stock levels, inventory usage, and coordinate procurement needs.
- Ensure compliance with food safety, hygiene, and operational standards.
- Track operational performance and provide regular reports to management.
- Ensure efficient use of operational resources to minimise waste and improve productivity.
- Support management in implementing operational policies and process improvements.
- Monitor product quality and consistency across all production activities.
- Assist with staff training, supervision, and performance monitoring.
- Ensure the shop environment remains clean, organised, and customer-friendly.
Requirements:
- A minimum of an HND in business administration, management, hospitality, or a related field.
- A minimum of 3–5 years of experience in operations management, preferably in food production, hospitality, bakery, or retail business.
- Strong leadership and team management skills.
- Good problem-solving and decision-making ability.
- Excellent organisational and communication skills.
- Ability to work under pressure and manage multiple responsibilities.
- Proficiency in Microsoft Office and reporting tools is an advantage.
Key Competencies:
- Leadership and supervision
- Operational efficiency
- Inventory management
- Customer service management
- Attention to detail
- Time management
- Accountability and professionalism
Remuneration: NGN 200,000 Monthly
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
