Operations Coordinator

Responsibilities:

• Supervise and coordinate daily operations and team activities.
• Assign tasks, monitor progress, and ensure timely completion of work.
• Ensure team members follow company procedures and maintain expected service standards.
• Coordinate communication between management, staff, customers, suppliers, and other stakeholders.
• Monitor customer requests and ensure prompt resolution of issues.
• Track orders, projects, deliveries, and other operational activities.
• Identify operational challenges and escalate issues to management when necessary.
• Support inventory, procurement, and basic administrative activities.
• Prepare simple operational reports and provide regular updates to management.
• Ensure the workplace remains organised, efficient, and professional.
• Support management in implementing processes that improve productivity and customer satisfaction.
• Perform other duties as assigned by management.

Requirements:

• A minimum of an HND in business administration, operations management, management, or a related field.
• 2–4 years of experience in operations, supervision, administration, customer service, or a related role.
• Previous supervisory or team coordination experience is an advantage.
• Strong communication and interpersonal skills.
• Excellent organisational and follow-up abilities.
• Ability to manage multiple tasks and priorities effectively.
• Good problem-solving and decision-making skills.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Must be proactive, reliable, detail-oriented, and comfortable taking responsibility.

Remuneration: NGN 300,000 Monthly Net

Benefit: Opportunity to grow within a dynamic and fast-paced work environment.