Chief Executive Officer (CEO)

Responsibilities:

Strategic Leadership & Vision:

• Develop and communicate a clear strategic vision and growth roadmap for the company.
  
• Foster a culture of innovation, accountability, and customer-centricity.
  
• Represent the company in regulatory, industry, and strategic partnership forums.
  

Business Development & Partnerships:

• Drive partnerships with fintechs, telcos, cooperatives, and development agencies.
  
• Oversee distribution strategies to scale insurance adoption through digital and traditional channels.
  
• Identify strategic alliances and investments to strengthen the company’s market reach.
  

Operations & Organizational Management:

• Oversee underwriting, claims, customer experience, and IT systems for efficiency.
  
• Establish KPIs, governance structures, and internal controls for optimal performance.
  
• Ensure data security and operational transparency.
  

Financial Management & Sustainability:

• Develop and manage annual budgets, forecasts, and capital plans.
  
• Ensure prudent premium management and claims payout efficiency.
  
• Lead fundraising and investor relations efforts, including donor and equity engagement.
  

Product Innovation & Digital Transformation:

• Champion the development of digital microinsurance products.
  
• Supervise AI, data analytics, and InsurTech integration for product design.
  
• Promote data-driven decision-making for customer insights and performance tracking.
  

Regulatory & Compliance Oversight:

• Ensure full compliance with NAICOM and financial sector regulations.
  
• Maintain robust risk management and data protection systems.
  
• Build transparent relationships with regulators and auditors.
  

Marketing, Advocacy & Stakeholder Engagement:

• Promote insurance literacy and advocacy through digital storytelling.
  
• Strengthen brand visibility via media, policy dialogues, and partnerships.
  
• Represent the company as a thought leader in financial inclusion and insurance innovation.
  

Human Capital Development:

• Build and mentor a high-performing leadership team.
  
• Promote continuous learning, capacity building, and inclusivity.
  
• Foster a culture of innovation and collaboration.
  

Impact Measurement & Reporting:

• Establish systems to measure and report social and economic impact.
  
• Ensure transparency in impact reporting to stakeholders and partners.
  

Board Relations & Governance:

• Act as the key liaison between the Board of Directors and management
  
• Present strategic and operational reports to the board.
  
• Implement governance best practices for accountability.

Requirements:

• Minimum of 5 years of relevant post-qualification working experience for Associates of the Chartered Insurance Institute of Nigeria or its equivalent.
• Minimum of 8 years of working experience in the Technical Department of an insurance institution may suffice, for Non-associate members of the Chartered Insurance Institute of Nigeria
• Strategic and visionary leadership
  
• Deep understanding of insurance, fintech, and regulatory environments
  
• Strong stakeholder engagement and negotiation skills
  
• Financial and operational acumen
  
• Proven track record in innovation and social enterprise leadership
  
• High ethical standards and commitment to inclusion and impact