Business Development & Relationship Manager

Responsibilities:

Business Development:

• Strategic Planning: Develop and execute strategies to identify new markets and growth opportunities, setting sales targets and forecasting.
• Lead Generation and Prospecting: Generate leads through various channels, including cold calling, networking, and attending industry events.
• Sales and Negotiation: Prepare and present business proposals, pitches, and presentations, and negotiate and finalise agreements and contracts.
• Market Research: Conduct market research to understand trends, competitor activities, and customer needs to guide decision-making. 

Relationship Management:

• Client Relationship Building: Build and maintain strong, long-lasting relationships with clients, partners, and stakeholders.
• Client Needs Assessment: Understand client needs, objectives, and pain points to develop customised solutions.
• Client Communication: Act as the main point of contact, address client concerns, and respond promptly to inquiries and issues.
• Account Growth: Identify and pursue upselling and cross-selling opportunities within existing accounts to maximise revenue.
• Client Retention: Ensure client satisfaction by monitoring performance, addressing complaints, and gathering feedback for improvement. 

Collaboration and Reporting:

• Internal Collaboration: Work closely with internal departments such as sales, marketing, product development, and finance to support business goals and ensure seamless service delivery.
• Reporting: Prepare and present regular sales reports, forecasts, and other performance metrics to management. 

Requirements:

• Minimum of 5 years’ experience in business development, sales, and marketing
• Must be business-oriented with excellent marketing skills
• Strong ability to develop and maintain business relationships with organisations
• Minimum of B.Sc. in a related field
• Experience in the healthcare or diagnostics industry is an added advantage

Location: Maitama, Abuja

Compensation: Competitive salary + commission structure