Territory Sales Assistant

Responsibilities:

Administrative Support:

• Ensuring that sales report, territory performance data, and sales forecasts is updated on the CRM on a daily basis.
• Manage and organize sales documentation, contracts, and customer information on the CRM.
• Assist in coordinating meetings, appointments, and travel arrangements for the sales team.

Data Analysis:

• Gather competitor data to identify trends and opportunities.
• Assist in preparing data-driven presentations and reports for sales meetings and strategy discussions.

Sales Coordination:

• Collaborate with the sales team to ensure the smooth execution of sales strategies and initiatives.
• Assist in lead generation, prospect research, and customer segmentation.
• Assist in organizing and executing sales events, sales activation, and service demonstrations.

Customer Support:

• Assist in the onboarding of new App users both on the wokmasta.com and GCL website.
• Address customer inquiries, concerns, and requests in a timely and professional manner.
• Liaise with other departments (e.g., customer service, logistics) to ensure customer needs are met
• Follow up with customers to gather feedback and maintain positive relationships.

Order Processing:

• Provide guidance and support to App Users when orders are being made by entering orders accurately into the system.
• Assisting in resolving any order-related issues or discrepancies as they arise.

Technology Utilization:

• Utilize CRM systems and sales software to track customer interactions and all sales activities.
• Ensure accurate and up-to-date records of customer data, interactions, and sales progress.

Requirements:

• Minimum of OND, bachelor’s degree in business, marketing, or a related field is a plus.
• Proven experience in administrative support or sales assistance roles.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM systems.
• Numerate and analytical skills.
• Customer-focused attitude and ability to maintain positive relationships.
• Strong multitasking abilities and capability to work in a fast-paced environment.
• Team player with a willingness to collaborate and adapt to changing priorities.