Supermarket Manager

Responsibilities:

• Driving sales, standards, and growth within your department and the store
  
• Building a strong rapport with customers and staff
  
•  Achieving all KPIs and targets as directed by the head office
  
• Leading, developing, and motivating a large team of colleagues
  
• Ensuring that all health and safety and standard operating procedures are adhered to at all times
  
• Planning and forecasting of the profit and loss of overall business operations.
  
• Analyse market trends and develop business plans to drive business expansion and growth.
  
• Responsible for the overall preparation of the opening and operations of supermarkets, including but not limited to revenue and cost management, people management, procurement management, marketing, and customer service management.
  
• Establish and maintain strategic business partner relationships (E.g., external vendors), direct negotiation policy, and develop negotiation limits to drive revenue and profit of the company
  
• Achieve organisational objectives and goals
  
• Resourceful, consultative, and engaging in the evaluation of business opportunities
  
• Excellent negotiation skills, interpersonal skills, and stakeholder management skills
  
• Improve profit and attain the sales target of the supermarkets
  
• Deal with all complaints, queries, and other related customer service issues
  
• Appraise, monitor, and plan tasks to be given to individual staff members
  
• Recognise future and present requirements of customers
  
• Establish good rapport with existing and potential customers
  
• Study display plans, sales promotion, and advertising towards marketing merchandise in a profitable manner.

Requirements:

• Minimum academic qualification of a BSC /HND in any related discipline
  
• Minimum of 5 years of proven work experience
  
• Successful previous experience as a sales representative or sales manager in the real estate industry.
  
• Committed to continuous education through workshops, seminars, and conferences
  
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organisation
  
• Proven ability to drive the sales process from plan to close
  
• Strong business sense and industry expertise
  
• Excellent mentoring, coaching, and people management skills
  
• Able to thrive in a start-up business.