Retail Sales Operations Manager

Vanguard Pharmacy Limited

Management & Business Development

Healthcare NGN 150,000 - 250,000
Featured
3 weeks ago

Job Summary

To provide leadership by driving the People and Organizational culture, Sales, and Operations of the entire branch.

  • Minimum Qualification:HND
  • Experience Level:Senior level
  • Experience Length:5 years

Job Description/Requirements

Responsibilities:

  • Branch Leadership
  • Organizational culture
  • Sales drive across the units and target actualization
  • Branch operations management
  • Customer experience and relationship management
  • Supply chain management and Inventory management
  • Performance Management: Excellent track record in consistently meeting or exceeding sales targets and KPIs.
  • Recruitment and Training: Hiring and training of Sales Associates
  • Responsible for recommending the firing of non-performing team members
  • Facility Management
  • Brand Awareness and Marketing
  • Reporting


Requirements:

  • Passion for retail and strong attention to detail.
  • Proven ability to drive the retail operations and sales process from plan to close.
  • A knack for selling.
  • Customer-oriented abilities.
  • Excellent leadership, coaching, and people management skills.
  • Possess a deep sense of humor and integrity.
  • Must be able to speak with candor and objectivity.
  • A good team player with the ability to adapt to a fast-paced environment.
  • A strategic thinker with the ability to instill confidence in customers and across the internal team.
  • Pleasant personality with excellent interpersonal relationships and communication.
  • Must be a self-starter and nimble multi-tasker, able to handle large, complex projects.
  • Ability to remain calm in stressful situations.
  • Data inquisitiveness.
  • Willingness to learn and grow.
  • In-depth knowledge of the Retail/FMCG Industry with strong business acumen sense.
  • Adequate knowledge of PCN, NAFDAC, SON, and other regulatory agencies.
  • Must be an excellent verbal and written communicator, comfortable preparing retail presentations and reports.

Technical Competencies:

  • Proficiency in the usage of Microsoft Office Suite
  • Proficiency in Retail Software
  • Other added Requirements: Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Required)


Working Conditions: 11-12 hours/ a day of the week 

Remuneration: Fixed pay of NGN 1,800,000 – 2,160,000 per annum

Bonuses: Variable pay incentives benefits and compensation:

  • Pensions
  • Health Insurance
  • Leave Benefits: Annual Leave with Bonuses, Paternity/Maternity Leave, Wedding Leave with Bonus etc and so much more

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