Reservation & Ticketing Officer
Easy apply
New
Job summary
The Reservation & Ticketing Officer will manage end-to-end travel operations, ensuring seamless bookings and exceptional guest experiences. You will be responsible for accurate ticket issuance, hotel reservations, and travel packages while maintaining strict compliance with airline and company policies.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Job descriptions & requirements
Proficiency in CRM tools (Hubspot
Zoho or Salesforce)
Ticketing and Reservation
Responsibilities:
- Ticketing & Booking: Handle flight reservations, ticket issuance, reissues, refunds, and cancellations via airline portals.
- Travel Coordination: Process hotel bookings, airport transfers, and customized travel packages.
- Documentation: Prepare accurate itineraries, invoices, and necessary travel documentation for clients.
- Consultation: Provide basic visa advisory support, including documentation checklists and application guidance.
- Customer Support: Respond promptly to inquiries via phone, email, WhatsApp, and walk-ins.
- Liaison: Coordinate with airlines, consolidators, and hotels to resolve booking issues and ensure service delivery.
- Reporting: Maintain precise booking records, customer data, and transaction logs.
Requirements:
- Minimum BSC
- 2 years of previous experience in a similar role
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
