Travel Officer
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New
Job summary
AT ravel Officer plans and books trips, flights, and hotels while offering expert destination advice to meet client needs.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Client Consultation: Meet with clients to discuss trip goals, preferences, dates, and target budgets.
- Itinerary Planning: Design customized day-by-day travel schedules, activities, and tours.
- Booking and Reservations: Secure flights, hotel rooms, car rentals, cruises, and event tickets using computerized reservation systems.
- Advisory Services: Guide travel documentation, such as passports, visas, and health or vaccination requirements.
- Problem Resolution: Handle changes, flight cancellations, delays, and emergency support during a client's trip.
- Sales and Targets: Promote specific travel packages and meet agency sales goals or quotas.
Requirements:
- Communication: Excellent verbal and listening skills to interact with clients and vendors.
- Software Proficiency: Experience using global distribution systems (GDS) or online travel booking platforms.
- Detail-Oriented: Strong organizational skills to track complex itineraries, invoices, and payments.
- Customer Service: Patience and problem-solving abilities to resolve complaints or unexpected travel roadblocks
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