Hotel Porter
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New
Job summary
We are seeking a courteous, reliable, and professional Hotel Porter to join our team. The Hotel Porter is responsible for assisting guests with their luggage, escorting guests to their rooms, providing information about hotel facilities, and ensuring a welcoming and positive guest experience from arrival to departure.
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - Rotating Schedule
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Greet guests warmly upon arrival and departure.
- Assist guests with carrying and transporting luggage to and from their rooms.
- Escort guests to their rooms and explain hotel amenities and services.
- Respond promptly to guest requests and inquiries.
- Assist with loading and unloading guest belongings from vehicles.
- Maintain cleanliness and organization of the lobby, entrance, and luggage storage areas.
- Deliver messages, packages, and other items to guest rooms when required.
- Provide directions and information about local attractions, transportation, and hotel facilities.
- Support the front desk and other departments as needed.
- Ensure guest safety and security by following hotel policies and procedures.
Requirements:
- A minimum of 2 years of experience
- A minimum of SSCE
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