Hotel Manager

Responsibilities:

• Oversee the day-to-day operations of the hotel
• Manage and coordinate all hotel departments and staff\
• Ensure excellent guest service and customer satisfaction
• Supervise, motivate and develop hotel employees
• Monitor room occupancy, bookings, revenue and operational performance
• Develop strategies to improve hotel revenue and profitability
• Manage operational expenses and ensure cost efficiency
• Handle guest complaints and resolve operational issues promptly
• Ensure high standards of cleanliness, safety and service delivery
• Monitor staff performance and enforce company policies and procedures
• Coordinate with suppliers, vendors and service providers
• Prepare and review operational and financial reports
• Implement marketing and promotional strategies to increase occupancy
• Ensure compliance with relevant hospitality standards and regulations

 Requirements:

• HND in Hospitality Management, Hotel Management, Business Administration or a related field
• Minimum age 35 years
  
• Proven experience in hotel management or senior hospitality operations
  
• Strong knowledge of hotel operations, guest services and staff management
  
• Excellent leadership and people-management skills
  
• Strong financial, administrative and problem-solving abilities
  
• Excellent communication and customer service skills
  
• Ability to manage pressure and make sound decisions
  
• Strong understanding of hotel sales, marketing and revenue generation
  
• Professional, mature and highly organized