Operations Support: Chargebacks

About the Role

:
The Operations Admins role is responsible for resolution of merchant chargeback disputes. Liaise with the banks and merchants to have these disputes resolved with the subscribed timing and ensure relevant feedback to business.
The role would generate various reports to share with business and identify patterns which would result in improvement of merchant support.
The Operation admin role would support with finance ops as well as sales operational activities. This role requires an individual that can multitask is well organized and a team player.
PayU is a global company and will require the individual to engage with employees across various geographies. Professionalism is required at all times. What you will be doing: Reconciliation of Merchant transactions Analysis of Merchant transactions Collating of report various banks Verifying merchant transactions Resolution of any reconciliations issues Responsible for communication with local banks Providing business with detailed reporting Provide audit support. Generate reports to verify merchant patterns What are we looking for? Relevant University Degree (Finance/Economics/Analytics/Accounting) Minimum of 1-3 yearsâ experience in a similar role. Excellent excel skills and exposure to global financial tools. Ability to work within deadlines. Excellent analytical skills What we offer Free subscription to an Internal eLearning platform with courses from Udemy, Coursera, and many others Ed Tech Courses Providers Flexible program and hybrid way of working Truly International Environment with almost 40 diverse cultures An inclusive environment that ensures we listen to a diverse range of voices when making decisions Wellbeing programs driven by our Local and Global HR (Human Resources) teams A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course â important you are comfortable with this) Ability to learn innovative concepts and innovation in an agile start-up environment on a global scale A democratic work environment where you can drive your outcomes About us:   At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more
Our Commitment To Building A Diverse And Inclusive Workforce  As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.