Job Summary

We are looking for a suitable candidate to fill this position.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Operations manager responsibilities:

  • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving the product, equipment utilization, inventory management, and shipping
  • Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
  • Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
  • Accomplish operations and organization mission by completing related results as needed
  • Meet or exceed operations labour budget expectations
  • Run a safe, injury/accident-free workplace
  • Responsible for all aspects of vehicle and heavy equipment rentals
  • Manage relationships with key operations vendors
  • Track vendor pricing, rebates, and service levels
  • Review and approve all operational invoices and ensure they are submitted for payment
  • Serve as a primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
  • Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints
  • Communicate all operating policies and/or issues at department meetings

Operations manager skills & proficiencies:

  • Leadership
  • Conflict Management
  • Decision-Making
  • People Management
  • Data Entry Skills
  • Data Processing Skills
  • Dependable
  • Reporting Skills
  • Deadline-Oriented
  • Budget Development
  • Critical Thinking Skills
  • Problem Solving Skills
  • Planning and Organizing
  • Excellent Communication Skills
  • Delegation
  • Teamwork
  • Negotiation
  • Stress Tolerance
  • Critical Thinking and Problem Solving Skills

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