Junior Business Development Officer

Responsibilities:

Client Prospecting

• Identify and qualify leads through research and networking.
  
• Maintain an updated database of potential clients.
   

Sales Support

• Assist in preparing business proposals and presentations.
  
• Follow up with clients to ensure the successful closure of deals.
   

Customer Relationship Management

• Build relationships with clients to understand their needs.
  
• Provide excellent customer service to ensure client satisfaction.
   

Market Research

• Monitor competitor activities and market trends.
• Provide insights to senior sales team members.

Sales Execution

• Meet individual sales targets as assigned.
• Track and report on personal sales performance.
   

Data Protection & Confidentiality

• Uphold the highest standards of confidentiality in handling company-related information, ensuring compliance with data protection laws and internal policies.
• Adhere to the company’s information security guidelines, including proper storage, transmission, and disposal of sensitive materials.
• Promptly report any suspected data breaches or unauthorised access to the appropriate company authority.
• Participate in periodic data protection training to stay informed about evolving security risks and best practices.

General Assignment

• Execute any other duties and tasks that may be designated or assigned by the Company.
• Participate in the knowledge-sharing programme of the department and the company
• Provide support to your Team Lead/ Branch Manager as may be required towards serving the Board, Management and staff.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or related fields.
• Minimum of a year of sales experience.
• Internship experience in sales is an advantage.
• Should have started the CIIN examination
• Strong interpersonal and communication skills.
• Basic understanding of sales processes and CRM systems.
  
• Self-motivated with a willingness to learn.
• Ability to work in a team-oriented environment.

KPIs and Performance Metrics:

• Lead Conversion Rate: Percentage of qualified leads converted to sales.
  
• Sales Target Achievement: Percentage of individual sales targets met.
  
• Customer Engagement: Number of follow-ups and meetings completed.
  
• Customer Satisfaction: Positive feedback from clients.
• Market Insights: Number of useful insights shared with the team.