Hotel Porter

Responsibilities:

Guest Assistance:

• Greet guests warmly upon arrival and departure.
• Open doors and assist guests to the reception area or their rooms.
  
• Provide a welcoming and professional first impression at all times.
  

Luggage Handling:

• Assist with loading and unloading luggage from vehicles.
  
• Tag and handle guest baggage carefully for security and organization.
• Deliver luggage promptly to guest rooms and assist with storage when required.

Concierge Support:

• Provide accurate information about hotel facilities, services, and local attractions.
• Assist guests with directions, transportation arrangements (taxis), restaurant reservations, and event bookings.
• Respond promptly to guest inquiries and requests.
  

Facility Maintenance:

• Ensure the lobby, entrance, and surrounding areas are clean, organized, and presentable at all times.
  
• Assist with minor maintenance tasks such as replacing light bulbs or reporting faults.
  

Operational Support:

• Support hotel operations by moving furniture and setting up event or conference rooms.
  
• Run errands and provide additional support to enhance guest comfort and satisfaction.
  

Requirements:

• Minimum of OND or equivalent qualification.
• Previous experience in hospitality, customer service, or a similar role is an advantage.
  
• Strong communication and interpersonal skills.
  
• Physically fit and able to lift and move luggage.
  
• Well-presented, courteous, and professional demeanor.
  
• Ability to work in a fast-paced environment, including weekends and shifts.
  

Preferred Skills:

• Knowledge of the local area and attractions.
  
• Good problem-solving and multitasking abilities.
  
• Strong attention to detail and customer satisfaction.

Remuneration: NGN 80,000 net