General Manager

Responsibilities:

• Develop and implement strategic plans to drive business growth and profitability.
• Identify new business opportunities, partnerships, and revenue streams.
• Establish and maintain strong relationships with key stakeholders, clients, and regulatory bodies.
• Oversee daily operations, ensuring efficiency and compliance with financial regulations.
• Monitor financial performance, budgets, and risk management strategies.
• Ensure compliance with banking regulations, policies, and industry best practices.
• Lead, mentor, and develop teams to achieve high performance and productivity.
• Implement performance management systems to enhance employee engagement and accountability.
• Foster a positive organizational culture and drive operational excellence.
• Ensure high-quality customer service and client satisfaction.
• Develop strong relationships with regulatory authorities, financial institutions, and key business partners.
• Address customer concerns and enhance service delivery.

Requirements:

• Bachelor’s degree in Business Administration, Finance, Banking, or a related field (MBA is an advantage).
• Minimum of 3+ years of experience in banking/financial services, with at least 3-5 years in a senior management role.
• Strong knowledge of financial management, regulatory compliance, and risk assessment.
• Proven leadership, strategic planning, and decision-making skills.
• Excellent communication, negotiation, and relationship management abilities.
• Must live close to Olokonla, Ajah for an easy commute.

Key Performance Indicators (KPIs)

• Business revenue growth and profitability.
• Compliance with regulatory and financial reporting standards.
• Employee performance and engagement.
• Customer satisfaction and retention rates.
• Operational efficiency and cost management.