General Manager

Responsibilities:

Design and Strategy:

• Responsible for designing and planning various B2B, B2C and B2G sales strategy to meet company’s corporate objectives,
• Responsible for department's operational systems, processes and policies in support of the  organization's visions.
• Manages and increases the effectiveness and efficiency of both operational (Sales and aftersales) and supporting departments (Human Resources, Admin and Finance), through coordination and communication between the business functions.
• Responsible for short-term and long-term planning, drive initiatives throughout the management team and in the organization that contribute to long-term operational excellence.
• Ensure efficient collaboration and coordination between departments through communication with managers for successful job completion
• Ensure all protocols are followed as it relates to insurance, legislation or division specific.
• Conduct weekly operational meetings with direct reports to review previous month's leads, sales, insurance company scoring results, customer survey and satisfaction sheets and to keep employees up to date with corporate and industry changes.
• Provide and drive excellent customer service.
• Work under time constraints to meet specific timelines.
• Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment,  including safe operation of machines and equipment.
• Drive and comply with all CIG Motors policies and procedures, as well as legislative requirements.
• Proactively communicate job site conditions and concerns that may affect or are affecting completion of the job to key stakeholders.

Financial

• Responsible for the financial management, planning, systems and controls of the Abuja branch.
• Continuously conduct financial reviews to remain current on the state of the business.
• Audit and manage branch overhead.
• Prepare, review and adjust financial budget for staffing requirements
• Review all overhead and project-based invoices for payment
• Prepare, review and forecast financial budgets for upcoming year
• Track and review monthly and year to date invoicing and accounts receivable to ensure Project Manager and Branch goals are being achieved.
• Support collection efforts by collaborating with legal and /or collection agencies on overdue accounts
• Review and approve bad debt files for write off

Project Based

• Oversee all projects for profitability.
• Attend job sites to create scope of work and estimate in collaboration with key stakeholders on jobs they may handle or to support Project Managers on large jobs.
• Supervise and manage events to invite and attracts top business men and government official and government parastatal.
• Secure (work) authorizations and deposits to commence project in accordance with office  policies and protocols
• Coordinate and schedule approved repairs and deficiencies with departments, subcontractors and customers.
• Conduct regular meetings with Project Management and Project Manager Assistant teams to review contract and budget on all jobs to ensure profitability

Human Resources:

• Support daily human resources activities and responsibilities
• Review and approve staffing requirements
• Conduct interviews with potential candidates
• Support on-going HR initiatives and ensure proper communication to all staff throughout the branch.
• Support training initiatives, both personal and professional, as well as mandatory training as identified by the Human Resources Department
• Supervise, coach and mentor all employees
• Prepare and conduct performance evaluations
• Oversee and participate in Performance Management, ensuring proper accountability and documentation
• Request compensation increases
• Participate in workers compensation board claims, reviews and accommodations

Requirements:

• Post-secondary certificate, Academic qualification of a MSc degree, preferably in Project Management, Business Management or Construction Management
• At least 3 years of experience in an automobile industry
  
• At least 10 years’ experience as a Project Manager
  
• At least 10 years’ experience in a leadership role
  
• Excellent time management skills
  
• Excellent decision making, critical thinking and problem solving skills
  
• Knowledge and experience in strategic marketing strategies
  
• Comprehensive understanding of customer service, principles and practices
  
• Good understanding about cars
  
• Ability to work within a team or independently as needed
  
• Strong written and verbal communication skills
  
• Proven ability to multi-task in a fast-paced environment
  
• Good computer experience with Microsoft Office programs such as Excel, Word
  
• Periodic travel may be required

Location: Abuja