Executive Director

Responsibilities:

• Provide strategic leadership and direction to the Business Centre, ensuring all departments meet their individual targets and contribute to the overall success of the centre
• Manage and oversee the daily operations of the Business Centre, including the hotel, supermarket, pharmacy, meeting room, training center, restaurant, peppersoup cafe, and beauty bar
• Attract and retain clients, developing and implementing effective sales and marketing strategies to drive business growth
• Foster strong relationships with clients, partners, and stakeholders, representing the organization in a professional and excellent manner
• Ensure the smooth running of the facility, overseeing maintenance, repairs, and upgrades as necessary
• Develop and implement operational policies and procedures to ensure efficiency, quality, and customer satisfaction
• Manage and develop a team of department managers, providing guidance, coaching, and support to ensure they meet their targets and deliver exceptional results
• Monitor and analyze performance metrics, identifying areas for improvement and implementing corrective actions as necessary
• Drive business growth through innovative ideas, strategic partnerships, and revenue-generating initiatives
• Develop and execute sales strategies to meet or exceed revenue targets, identifying new business opportunities and expanding existing client relationships
• Create and implement marketing plans to promote the Business Centre and its facilities, increasing brand awareness and driving occupancy rates
• Analyze market trends and competitor activity, adjusting business strategies to stay ahead of the competition and drive growth
• Manage financial performance, ensuring the Business Centre meets its financial targets and maintaining a culture of cost control and efficiency

Requirements:

• Minimum 10 years of experience as a Director or equivalent role, with a proven track record of seamless execution and business growth
• Strong leadership and management skills, with the ability to motivate and develop a high-performing team
• Excellent communication, interpersonal, and customer service skills
• Strong business acumen, with experience in sales, marketing, and revenue growth
• Ability to work independently, with minimal supervision, and make informed decisions
• Strong attention to detail, with a focus on quality and customer satisfaction
• Ability to represent the organization in a professional and excellent manner

What We Offer:

• A highly attractive and negotiable salary package
• Opportunity to lead a state-of-the-art Business Centre and make a significant impact on the organization's success
• Collaborative and supportive work environment
• Professional development and growth opportunities