Executive Assistant

Responsibilities:

• Track the CEO's commitments, goals, projects, tasks, and deadlines
• Ensure items are effectively delegated, re-prioritized, or addressed, navigating conflicting demands and time pressure
• Organize and attend select meetings, take notes, capture action items, and ensure follow-through
• Anticipate and address problems proactively
• Represent the Chairman in internal and external communications
• Draft and edit correspondence that is often sensitive and confidential
• Manage administrative and operational issues
• Maintain the CEO’s calendar; ensure his time is allocated to the highest priorities
• Prepare expense reports
• General ADHOC duties; including ordering items and organizing the office
• Support partner's relationship development
• Conduct research and analysis on potential partners/markets
• Follow up on contacts made by the CEO; support the cultivation of ongoing relationships
• Track relationship developments in database or CRM
• Help key CEO meetings and teams to be effective
• Research and prepare select reports and materials
• Help build the strongest possible team
• Promote and market the business.
• Interviewing, recruiting, training, and disciplining staff
• Plan work schedules for individuals and teams.
• Deal with guest complaints and comments.
• Address problems and troubleshoot accordingly.
• Ensure the security of the hotel is effective.
• Maintains files of all contracts employees, expenses, payroll, etc.
• Identify opportunities to drive change towards productivity.
• Drive individual high performance through regular one-on-ones.
• Demonstrate a clear passion for achieving high guest measures.
• Conduct routine inspections of the public areas of the hotel, recognizing and correcting any potential safety hazards and addressing cleanliness issues.
• Apply and monitor existing SOPs. and enforce the rules and policies of the hotel.
• Solicit guest feedback regarding hotel services and facilities and take corrective action to solve any reported deficiencies.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary.
• Chair monthly team meetings and hold regular team briefings to ensure the team is engaged with the overall corporate vision.
• Reviewing staffing levels to meet service, operational and financial objectives.
• Maximize revenue opportunities through analyzing sales figures and effective forecasting.
• Reviewing, monitoring, and managing budgets.
• Developing strategies that work to minimize financial risk.
• Manage budgets and financial plans and control expenditures.
• Set and achieve sales and profit targets.
• Analyse sales figures and devise market and revenue management strategies.
• Effectively manage all controllable costs and site P&L
• Prepare daily/weekly and monthly reports and meet deadlines.
• Monitor staff payroll and manage wages.

Requirements:

• Minimum 2 years of experience supporting Executives, including experience in Operations
  
• Passion for results and our mission
• Expert-level verbal and written communication skills
• Proven ability to use outstanding interpersonal, political navigation, and communication skills to build strong relationships and negotiate challenging situations.
• Highly organized, and highly detail-oriented with strong project management and organization skills; able to perform and prioritize multiple tasks seamlessly
• Demonstrated proactive approaches to problem-solving with strong decision-making capability
• Emotional maturity such as being responsible with sensitive information.
• Highly resourceful team player, with the ability to also be extremely effective independently
• Proven ability to handle confidential information with discretion
• Flexible and adaptable - key.
• Comfortable in a high-performing, fast-paced and quickly growing organization; demonstrated ability to achieve high-performance goals, meet deadlines and adapt to changing circumstances
• Highly proficient with the Microsoft Office Suite and able to pick up other applications quickly
• Excellent writing, editing, grammatical, organizational, and research skills; able to conduct research and present data in a succinct and well-written manner

Location: Ikeja, Omole Estate (reliably commute or plan to relocate before starting work is required)