3 weeks ago
Commercial Operations Manager
TNT By Onos
Management & Business Development
Enforcement & Security
NGN
400,000 - 600,000
Easy Apply
Skills Required
· Bachelor’s degree in business Marketing Management or a related field. A post-graduate qualification is a plus. · Proven track record (5+ years) in business development/sales in the security services or related facility / services industry (ideally in Nigeria or similar markets). · Strong commercial acumen: able to analyze costing margins Project terms and profitability. · Excellent negotiation and communication skills able to engage C-level / procurement decision-makers. · Strategic thinking & planning: able to identify new business opportunities and craft commercial strategies accordingly. · Results-oriented self-motivated with the ability to work both independently and collaboratively in a dynamic environment. · Good understanding of the regulatory environment for security services in Nigeria and the operational aspects of delivering security solutions (deployment guard management service standards). · Proficiency in MS Office experience with Customer Relationship Management systems (CRM systems) is a plus. · Valid driver’s license international passport and willingness to travel locally and internationally for client meetings site visits networking.Job Summary
The Commercial Operations Manager will be responsible for driving business growth, developing and managing commercial strategies, and securing new service projects for the company. This role is both strategic and hands-on.
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 5 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Develop and implement a commercial strategy aligned with the company’s growth objectives: identify target markets (e.g., corporate clients, residential estates, events), define value proposition, and set revenue targets.
- Build and maintain strong relationships with prospects, current clients, key stakeholders (property developers, facility managers, corporate procurement, event organisers).
- Lead the end-to-end sales process: prospecting, presentation of services, proposal development, Project negotiation, and closing deals.
- Work with operations and service delivery teams to ensure the feasibility of proposed solutions, costing and margin analysis, and to design service Projects that are viable and profitable.
- Monitor Project performance, ensure commercial terms are honoured, and identify opportunities to upsell or renew services.
- Prepare and present commercial reports: pipeline status, forecasted revenues, win/loss analysis, and margin performance.
- Stay informed about the security services market in West Africa, competitor offerings, pricing trends, regulatory changes, client needs, and advise the company on strategic adjustments.
- Ensure Projects comply with company policy, legal/regulatory requirements, and risk management protocols.
- Mentor and guide junior business development or sales staff (if applicable) and collaborate across departments (marketing, operations, finance) to support commercial objectives.
Requirements:
- Bachelor’s degree in business, Marketing, Management, or a related field. A post-graduate qualification is a plus.
- Proven track record (5+ years) in business development/sales in the security services or related facility/services industry (ideally in Nigeria or similar markets).
- Strong commercial acumen: able to analyse costing, margins, Project terms and profitability.
- Excellent negotiation and communication skills, able to engage C-level / procurement decision-makers.
- Strategic thinking & planning: able to identify new business opportunities and craft commercial strategies accordingly.
- Results-oriented, self-motivated, with the ability to work both independently and collaboratively in a dynamic environment.
- Good understanding of the regulatory environment for security services in Nigeria, and the operational aspects of delivering security solutions (deployment, guard management, service standards).
- Proficiency in MS Office; experience with Customer Relationship Management systems (CRM systems) is a plus.
- Valid driver’s license, international passport and willingness to travel locally and internationally for client meetings, site visits, and networking.
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