New Featured
3 weeks ago

Job Summary

A full fledge Investment Banking, Securities Trading, and Principal Investment Firm, with licenses from the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, which provides a comprehensive range of investment banking and financial advisory services to private, public sector, corporate and institutional clients, has a need for an Associate. The Candidate will play a role in a wide variety of clients’ related requests

  • Minimum Qualification:HND
  • Experience Level:Entry level
  • Experience Length:1 year

Job Description/Requirements

Responsibilties:

  • Building and maintaining relationships with clients and key personnel within customer companies.
  • Assist in sourcing and onboarding new Institutional and retail clients
  • Conducting business reviews to ensure clients are satisfied with provided services.
  • Alerting the organization to opportunities for further sales within key clients.
  • Letting customers know about services the organization offers.
  • Attending meetings with clients to build relationships with existing accounts.
  • Achieving client relationship targets and KPIs as a set.
  • Escalating and resolving areas of concern as raised by clients.
  • Carrying out client satisfaction surveys and reviews.
  • Liaising with internal departments to ensure client needs are fulfilled effectively. 
  • Attend to customer's complaints, respond to their queries and find solutions to their problems
  • Ensure clients' KYC are being filed and arranged accordingly 
  • Treat and process withdrawal, sale and buy mandates request before forwarding them to the internal control
  • Keep records of customers interactions and transactions, recording details of inquiries, complaints, and comment as well as action taken
  • Ensure clients update their accounts by filing the KYC update form and providing the necessary documents required.
  • Answer incoming customers' calls regarding billing issues, service questions, and general client concerns.


Requirements:

  • Minimum of 1 year of job experience in Client Relationship Management from the service industry
  • Chartered Stockbroker (ACS)
  • Must be an authorized dealing clerk of the NGX
  • Must be SEC sponsored
  • Must have skills in problem-solving
  • Must have fluency in both Oral and Written English 
  • Ability to Multitask
  • Good proficiency in MS Office – Word, Excel, PowerPoint
  • Strong Verbal and Communication skills
  • Strong networking skills

Important Safety Tips

  • Do not make any payment without confirming with the Jobberman Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
Report Job

Share Job Post

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

Lorem ipsum

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

4 months ago

Lorem ipsum

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

4 months ago

Lorem ipsum

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

4 months ago

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

This action will pause all job alerts. Are you sure?

Cancel Proceed
Follow us On:
Follow us on FacebookFollow us on InstagramFollow us on LinkedInFollow us on TwitterFollow us on YouTube
Get it on Google Play
2023 Jobberman