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1 month ago

Job Summary

Teal Harmony is looking for the right fit who has a passion for operational excellence and business expansion. As an operations manager, you will be responsible for the day-to-day activities of the business and its subsidiaries. You will be expected to drive business growth and drive business continuity.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description/Requirements

Responsibilities:

  • Oversee day-to-day operational activities for optimal performance.
  • Coordinate with internal teams and external stakeholders and track progress.
  • Ensure compliance with company policy for all departments.
  • Ensuring quality control and timely delivery of projects and other deliverables.                                                                     
  • Perform regular project audits to identify and correct design discrepancies with the project and design team to ensure the timely delivery of projects.
  • Listen to Clients' feedback or complaints and interact effectively to increase patronage/Client satisfaction.
  • Feed future corporate policy trends back to management.
  • Develop a strong positive customer relationship and help drive brand advocacy.
  • Expedite the resolution of Clients' complaints to maximize satisfaction and provide customer support for company products and services.
  • Identifying areas for improvement and developing/implementing operational policies and procedures.


Requirements:

  • Minimum academic qualification of a Bachelor's degree in any discipline
  • 4 years of working experience

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