Operations Manager
Bellpoint Energy Limited
Management & Business Development
Job Summary
Teal Harmony is looking for the right fit who has a passion for operational excellence and business expansion. As an operations manager, you will be responsible for the day-to-day activities of the business and its subsidiaries. You will be expected to drive business growth and drive business continuity.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 4 years
Job Description/Requirements
Responsibilities:
- Oversee day-to-day operational activities for optimal performance.
- Coordinate with internal teams and external stakeholders and track progress.
- Ensure compliance with company policy for all departments.
- Ensuring quality control and timely delivery of projects and other deliverables.                                  Â
- Perform regular project audits to identify and correct design discrepancies with the project and design team to ensure the timely delivery of projects.
- Listen to Clients' feedback or complaints and interact effectively to increase patronage/Client satisfaction.
- Feed future corporate policy trends back to management.
- Develop a strong positive customer relationship and help drive brand advocacy.
- Expedite the resolution of Clients' complaints to maximize satisfaction and provide customer support for company products and services.
- Identifying areas for improvement and developing/implementing operational policies and procedures.
Requirements:
- Minimum academic qualification of a Bachelor's degree in any discipline
- 4 years of working experience
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