Business Relationship Manager

• Understanding Business Needs: Actively listen to clients and internal stakeholders to understand their challenges, goals, and aspirations. 
  
• Identifying Opportunities: Identify potential areas for growth, innovation, and improvement, both within existing relationships and for new business development. 
  
• Building and Maintaining Relationships: Foster long-term, mutually beneficial relationships with clients and partners. This involves regular communication, personalized support, and addressing concerns promptly.
  
• Developing and Implementing Strategies: Create and implement strategies to meet client needs and achieve organizational objectives. 
  
• Collaborating with Internal Teams: Work closely with other departments, such as sales, marketing, and operations, to ensure seamless execution and client satisfaction. 
  
• Client Satisfaction and Retention: Dedicated to ensuring high levels of client satisfaction and retention through proactive communication and problem-solving. 
  
• Analyzing Data and Reporting: Track key performance indicators, analyze data, and prepare reports to inform decision-making and improve processes. 
  
• Negotiating Contracts: Involved in contract negotiations with clients and partners. 
  
• Staying Informed: Stay updated on industry trends, market developments, and competitor activities to inform strategic decisions. 

Requirements:

• 1 year experience
• Minimum of OND