Business Operations Lead

Responsibilities:

• Perform day-to-day processes as necessary across the organization:
• Onboard and offboard employees
• Maintain compliance with various regulations and security frameworks
• Negotiate contracts and more with large customers
• Coordinate recruiting tasks to move candidates through our pipelines
• Process various ongoing security tasks
• Create and maintain documentation for operational processes
• Identify new processes that need to be documented and completed
• Identify manual processes that can be automated
• Hire people to replace yourself for certain functions as the company grows

Requirements:

• You have multiple years of operations experience at a SaaS company
• within the last 5 years, you’ve worked at one company for at least 2 years
• You are able to understand the nuances of complex concepts such as: GDPR, SOC 2, contract negotiation
• You have excellent written and spoken communication skills
• You are self-motivated and have very strong organizational skills
• You have demonstrated the ability to onboard and integrate with an organization long-term:
• You are able to thrive in a fully remote organization
• Experience with GDPR, SOC 2, and contract negotiation is a plus
• Experience running operations at a small SaaS company is a plus
• Experience working with a remote team