Customer Service & Support Jobs in Nigeria

The Customer Retention Manager (High-Volume Sales Operations) will drive structured retention strategies within a high-volume, performance-driven sales environment. The role focuses on reducing customer churn, increasing repeat purchases, and maximising customer lifetime value through data-driven engagement systems. The Manager will design aut ...

We’re looking for a Customer Service Representative to join our team, responsible for contacting clients by phone to introduce the company’s products and services, regularly follow up with existing clients to maintain strong business relationships, understand client needs, and provide appropriate solutions.

Lead customer service for our new Lagos branch, handling walk-in, phone and email inquiries, providing technical guidance on electronics and 3D printers, processing sales transactions, and ensuring exceptional customer experiences.

As a Associate you will address inquiries via phone, email, and chat, resolve issues, and ensure a positive customer experience. You'll handle complaints, provide accurate information, and maintain detailed records. Collaboration with team members and continuous learning are key to this role's success.

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders and modifications and escalate complaints across a number of communication channels.

Game Supports are responsible for looking for new players online, inviting them to play our mobile game "Infinity Kingdom" together with you, guiding them on how to play it, and finally promoting in-game virtual items and encouraging players to spend in the game.

We are looking for a Customer-oriented Representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

We are seeking a female Customer Service Representative. The Customer Service Representative will be responsible for engaging with company users through outbound phone calls, providing support, gathering feedback, and ensuring user retention. The ideal candidate must have excellent communication skills, a positive attitude, and the ability to m ...

We are hiring a full-time Game Support Specialist to carry out gaming service tasks assigned by the project manager. Key responsibilities include assisting global players with periodic in-game missions, collecting relevant materials, and ensuring the confidentiality and security of customer data and digital assets.

The Collection Officer (Contact Center) is responsible for engaging customers with overdue loan payments through outbound calls, SMS, WhatsApp messages, and system-based follow-up. The Officer negotiates repayment commitments, monitors customer responses, and ensures accurate documentation while maintaining professionalism. Field visits may ...

MSport is an international online betting platform that is currently operating in Nigeria and Ghana. With the sustained growth of MSport, we are looking for an experienced Customer Service Representative who is good at handling Chats, E-mails, Calls, and Social Media inquiries and complaints and always paying attention to the Customers and unde ...

This role is essential for ensuring smooth and efficient load bookings and dispatching. He or she is the primary point of contact for both our drivers and customers. You're responsible for negotiating the best deals, maintaining strong relationships, and providing exceptional customer service.

He or she is the primary point of contact for both our drivers and customers. This role is essential for ensuring smooth and efficient load bookings and dispatching. You're responsible for negotiating the best deals, maintaining strong relationships, and providing exceptional customer service.

We are hiring a Student Recruitment and Customer Support Officer for our Lagos office in Ikeja. The role involves guiding students who are interested in studying abroad, answering questions with clarity, and providing a high level of customer service. The ideal candidate should speak and write English well, communicate with confidence, and hand ...

The Customer Experience Officer is central to the brand's promise of trust, discretion, and care. The role integrates frontline customer service delivery with back-end process support, ensuring that every client experience reflects our values of reliability, responsiveness, and professionalism. The Officer will handle customer interactions dir ...

As a Ticketing and Visa officer, you will handle flight enquiries, search for the best fares, issue tickets accurately, and support customers with changes or cancellations. This role is ideal for someone experienced with airline reservation systems and passionate about delivering excellent customer service.