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Customer Service & Support Jobs in Nigeria

166 Jobs Found

With 166 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Front Desk Officer, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.

Salary & benefits

Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.

Skills & experience

A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Strong skills in communication and problem-solving are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.

Key responsibilities & tasks

Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.

Industries & companies

The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and manufacturing & warehousing. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.

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FEATURED

Bioharb Global Limited

Abuja Full Time Confidential

Customer Service & Support

Yesterday

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The Customer Experience Representative is responsible for ensuring that every Bioharb customer receives professional, respectful and timely support after interacting with or purchasing from the brand.

Easy apply
FEATURED

Bioharb Global Limited

Abuja Full Time Confidential

Customer Service & Support

2 days ago

B

Bioharb Global is seeking an experienced Head Customer Experience to build, lead and continuously improve our customer-service and customer-experience function. Bioharb already operates at a significant DTC scale, but we are now establishing a dedicated Customer Experience department separate from Sales. The successful candidate will be respon ...

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FEATURED

Orange Finance Hub

Ibadan & Oyo State Full Time NGN 150,000 - 250,000

Customer Service & Support

1 week ago

O

We are looking for a smart, highly efficient, and very fast-learning female to join our team as a WhatsApp Customer Support Officer. This is a full-time home-office position. The role is based in a private residence with a dedicated office space within the home. Applicants must therefore be comfortable working professionally in a home-office en ...

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FEATURED

LP & Engineering

Remote (Work From Home) Contract NGN 70,000 - 150,000

Customer Service & Support

3 weeks ago

L

The Organization Representative will act as an independent representative of eZine Learning within an assigned organization or professional community. Representatives will educate leaders and members about Ezine Learning’s services and benefits, facilitate user registrations, support onboarding, and help members make effective use of the platform.

Easy apply
FEATURED

LP & Engineering

Remote (Work From Home) Contract NGN 70,000 - 150,000

Customer Service & Support

3 weeks ago

L

The Campus Representative will act as an independent brand ambassador for eZine Learning within an assigned campus or educational community. Representatives will introduce students, staff, and community members to Ezine Learning, explain its features and benefits, encourage new-user registrations, and support users with the platform.

Easy apply

Anonymous Employer

Lagos Full Time Confidential

Customer Service & Support

Today

We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.

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Tenn MFB

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

2 weeks ago

T

We are seeking a Collection Officer to fill this role

Easy apply

Tres-Azul Integrated Services Limited

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

2 weeks ago

T

We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.

Easy apply

Anonymous Employer

Lagos Full Time Confidential

Customer Service & Support

1 month ago

Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...

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Anonymous Employer

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

1 month ago

We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...

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Dunni Essentials

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

1 month ago

D

We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.

Easy apply

Familyfun Concept LTD

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

Today

Familyfun Concept LTD

The Game Arcade Manager is responsible for the overall commercial and operational performance of the arcade. The role requires strong leadership, excellent customer-service skills, financial discipline and hands-on supervision of staff and gaming operations.

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Swift Consulting

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

Today

S

We are seeking a professional, friendly, and customer-focused Customer Service Officer The successful candidate will be responsible for attending to customer inquiries, resolving complaints, providing information about the company’s products and services, and ensuring a positive customer experience.

Easy apply

D’xplorer Cakes and Catering Services Ltd

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

Today

D’xplorer Cakes and Catering Services Ltd

The Customer Service Representative attends to customers, handles enquiries, processes orders, resolves complaints, and provides accurate product information. The role ensures excellent customer service through prompt communication, accurate transactions, and effective issue resolution. The representative maintains positive customer relationships.

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Diamond Shine

Abuja Full Time NGN 70,000 - 150,000

Customer Service & Support

Today

D

Diamond Shine is seeking a sharp and results-driven professional to drive client acquisition, maintain strong customer relationships, and increase brand awareness for our cleaning and drone cleaning services. The ideal candidate will identify new business opportunities and manage client engagement

Easy apply

Baams Creatives Ltd

Ibadan & Oyo State Full Time NGN 70,000 - 150,000

Customer Service & Support

Today

B

The role involves responding to customer enquiries, converting and following up leads, maintaining accurate sales, customer and inventory records, coordinating order processing and dispatch, performing daily bookkeeping, and supporting general operational activities.

Easy apply

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