Immediate Start
New
2 weeks ago
Ticket Executive
Stride Recruitment Limited
Admin & Office
Tourism & Travel
NGN
75,000 - 150,000
Easy Apply
Job Summary
The Ticket Executive is responsible for managing and coordinating ticket-related activities, ensuring seamless customer experience, and resolving ticket-related issues efficiently.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Manage ticket sales, allocation, and distribution
- Coordinate with event organizers, venues, and stakeholders
- Handle customer inquiries, complaints, and feedback
- Resolve ticket-related issues, including refunds, exchanges, and cancellations
- Collaborate with internal teams, such as marketing and customer service
- Monitor and analyze ticket sales data and trends
- Develop and implement strategies to improve ticket sales and customer satisfaction
Requirements:
- Strong communication and interpersonal skills
- Excellent problem-solving and analytical skills
- Ability to work under pressure and manage multiple tasks
- Strong attention to detail and organizational skills
- Experience in ticketing, customer service, or a related field
Additional skills:
- Ticketing software and systems (e.g., ticketing platforms, CRM)
- Event management and coordination
- Customer service and relations
- Data analysis and reporting
- Time management and organization
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