New
2 weeks ago

Job Summary

We are seeking a highly organised, proactive, and detail-oriented Office Assistant to join our dynamic team and support the daily administrative and operational functions of our fast-growing fintech startup. The ideal candidate will be the first point of contact for visitors and clients, a reliable support system for all staff, and able to thrive in a demanding, quick-turnaround environment while maintaining a high degree of professionalism and discretion.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Responsibilities:

  • Front Desk & Communications: Greet and assist visitors, clients, and vendors in a professional manner. Answer and direct incoming calls and emails, taking messages and providing general information as needed.
  • Office Management: Ensure the office environment is organised, well-maintained, and runs smoothly. This includes managing common areas, coordinating with cleaning staff, and addressing office-related malfunctions.
  • Administrative Support: Provide comprehensive administrative support across various departments, including data entry, filing (physical and digital), preparing documents, reports, and presentations.
  • Supply & Inventory Management: Monitor and manage inventory of office supplies, equipment, and amenities, placing orders and liaising with suppliers/vendors to handle shortages efficiently.
  • Scheduling & Coordination: Manage calendars, schedule meetings and appointments, coordinate logistics for company events, and assist with travel arrangements for team members as required.
  • Compliance & Record Keeping: Create and update records, ensuring accuracy and validity of information, and assist in maintaining compliance with established policies and potentially relevant financial regulations.
  • Special Projects: Support the Office Manager or other senior staff on ad-hoc projects and initiatives, demonstrating adaptability and a willingness to take on new challenges. 


Requirements:

  • Education: A bachelor’s degree in Business Administration or a related field. 
  • Experience: Proven experience of 3+ years in an Office Assistant, Administrative Assistant, or similar support role, preferably within a fast-paced environment such as a startup, finance, or professional services industry.
  • Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace, and comfortable with general office equipment and communication tools (e.g., Slack, Zoom).
  • Organisational Skills: Exceptional organisational and time management skills, with a strong ability to multitask, prioritise effectively, and meet deadlines under pressure.
  • Communication: Excellent verbal and written communication skills, with strong attention to detail and a professional demeanour.
  • Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing issues independently.
  • Cultural Fit: Adaptability and a collaborative spirit to work effectively within a team in a dynamic work environment. A commitment to maintaining confidentiality and handling sensitive information with integrity is essential. 


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