Senior Office Administrator

Responsibilities:

• Phone Management: Handle incoming calls with professionalism and courtesy, directing inquiries to appropriate team members, and providing timely and accurate information.
• Diary Management: Maintain and organize schedules, appointments, and meetings for team members, ensuring effective time utilization and coordination.
• Client and Third-Party Communication: Regularly update clients and third parties on case progress, ensuring clear and concise communication while managing expectations.
• Case Management Systems: Utilize case management software to input and track relevant case information, ensuring data accuracy and up-to-date records.
• Database Creation: Develop and manage databases to organize and store essential information, fostering easy retrieval and efficient data management.
• Court Bundle Creation: Prepare comprehensive court bundles by collating and organizing legal documents, ensuring accuracy, completeness, and adherence to procedural requirements.
• Administrative Support: Provide general administrative support, including document preparation, filing, data entry, and other tasks as required to facilitate smooth operations.
• Team Collaboration: Work closely with legal professionals, support staff, and other team members to ensure seamless coordination and cooperation.
• Information Management Maintain confidentiality and security of sensitive information, following established protocols and best practices.
• Problem Solving: Proactively identify and address any administrative challenges or issues that may arise, seeking effective solutions to maintain workflow efficiency.
• Continuous Improvement: Contribute ideas and suggestions for process improvements, leveraging technology and innovative approaches to enhance administrative procedures.
  

Requirements:

• Minimum academic qualification of a Bachelor's degree in Business Administration
• Proven experience in administrative or office support roles, with a strong track record of effectively managing diverse tasks.
  
• Excellent verbal and written communication skills, with the ability to interact professionally with clients and colleagues.
• Proficiency in using various software applications, including Microsoft Office Suite and case management systems.
• Exceptional organizational skills and meticulous attention to detail.
• Ability to work independently and as part of a team, displaying adaptability and a positive attitude.
• Prior experience in the legal field is preferred but not mandatory.
• Strong multitasking skills and the capacity to prioritize tasks based on urgency and importance.
• Discretion and professionalism in handling confidential and sensitive information.

Benefits:

• Competitive salary commensurate with experience and qualifications.
• Professional development opportunities to enhance skills and knowledge.