Job Summary
We seek to hire a suitable candidate to fill this position
- Minimum Qualification: High School (S.S.C.E)
- Experience Level: Entry level
- Experience Length: 1 year
Job Description/Requirements
Responsibilities:
- Hotel Receptionists undertake a range of activities in a typical working day, and their duties include:
- Welcoming guests and checking their details against their bookings
- Allocating guests their rooms and providing keys
- Answering phones from prospective customers and guests, taking messages, and delivering them
- Completing administrative tasks such as filing and photocopying
- Responding to requests for help and information
- Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
- Preparing room bills and ensuring prompt payments
- Checking guests out, taking payments, and returning deposits.
Requirements:
- Ability to deal with a range of different situations calmly and practically.
- Problem-solving abilities
- Good communication and interpersonal skills
- Excellent customer service skills
Remuneration: NGN 30,000 monthly
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