1 month ago

Job Summary

This role is responsible for providing exceptional customer service, managing incoming calls, and maintaining a professional and welcoming atmosphere in the reception area. The ideal candidate will possess excellent communication skills, a warm and friendly demeanor, and the ability to handle multiple tasks efficiently.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities:

  • Greet and welcome visitors with a friendly and professional demeanor.
  • Direct visitors to the appropriate person or department.
  • Answer, screen, and forward incoming phone calls.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Manage and distribute incoming and outgoing mail and packages.
  • Maintain professional and polite telephone etiquette.
  • Relay messages accurately and in a timely manner.
  • Inform employees of visitor arrivals and appointments.
  • Monitor and control access to the premises by maintaining visitors log, including names, contact information, and purpose of visit.
  • Ensure that all visitors sign in and out, complying with safety procedures.
  • Alert appropriate personnel to security concerns or emergency situations.
  • Manages daily employees’ attendance and send reports to appropriate channels.
  • Coordinate request and enquiries from visitors.
  • Assist in maintaining the efficient operation of external office areas and coordinate with drivers when necessary.
  • Draft daily report on the usage of Gen, Light, and Water etc.


Requirements:

  • Minimum academic qualification of B.SC or HND in Administration or related field.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with a friendly and approachable demeanor.
  • Exceptional organizational and multitasking abilities.
  • Attention to detail and a high level of accuracy in tasks.
  • Dependability and punctuality.
  • Must be IT Savvy


Location: Proximity to location is an added advantage

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