Program Manager

Background

Since November 2016, iMMAP Inc. has been providing information management (IM) support to most humanitarian sectors responding to the crisis in northeast Nigeria. iMMAP Inc. currently supports nine sectors. The project funded by the USAID Bureau of Humanitarian Assistance (BHA) aims to strengthen the IM capacity of humanitarian sectors across the country, including support of information flow from sectors and inter-sectoral analyses. Our activities conducted throughout the past four years resulted in impactful, short, and medium-term outcomes that contributed to the improvement of the overall response. Since 2020, iMMAP Inc. Nigeria has served as the legal host for the Nigeria INGO Forum (NIF), with partial funding derived from the BHA-funded project.

The incumbent will support and effectively contribute to the initiation, planning, design, development, and implementation of the program in Nigeria. The incumbent will be based in Abuja, and report to the Country Representative for Nigeria and the Africa Desk Coordinator. The incumbent is tasked to develop, review and improve business processes related to the support and delivery of the program. The incumbent is further responsible for the day-to-day coordination with humanitarian partners and other stakeholders in the Borno, Adamawa, and Yobe (BAY) states, including the NIF. The incumbent will be expected to develop practical, suitable, and innovative solutions for the program-related challenges, and will also be involved in the development of projects with existing and new partners and donors. 

Description of Duties

Overall Purpose of the role: Under the responsibility of the iMMAP Inc. Nigeria Country Representative, The Program Manager will supervise and monitor all departments and their activities in the Borno, Adamawa, and Yobe States related to operations implemented to ensure donor and internal compliance to regulations and procedures at the programmatic, administrative, security and financial level. Project Management Provide programmatic leadership & team management in the development and implementation of the programs. Support the Country Representative in maintaining strong partnerships and diversifying partnerships by identifying new partners in support of the Country Business Development Plan. Ensure high quality of the project and program plan with effective delivery and fulfillment of objectives and utilization of budget. Plan the mobilization of resources for the implementation of program activities. Manage a comprehensive activity plan, including resource needs analysis, covering the time frame. Proactively inform the Country Representative of identified opportunities, risks, and risk mitigation relevant to the program planning and implementation. Maintain an overview of the national and regional context with a view to the strategic development of the project both in the current identified sites and the potential of future program extension and expansion. Support programme implementation as needed, including developing assessments, baselines, budgets, monitoring and evaluation systems, field visits to verify data, reporting, and close-out. Program Supervision Be proactive in suggesting new programmatic developments, and new areas of iMMAP Inc. support & intervention. Lead proactively on external coordination with other actors (OCHA, UN sector lead agencies, government agencies, implementing partners, and academia) at the relevant level, actively build relations, and establish information sharing channels to ensure iMMAP Inc. is well placed amongst actors in the Borno, Adamawa, and Yobe states. Ensure the training needs of teams are identified in collaboration with the Project Leads. Ensure that Host Agreement with Nigeria INGO Forum is observed, and processes are being implemented. Builds solid relationships with key national partners including Government, Academia, and others.  Ensure all identification, selection, and contracting-related issues for the staff of the designated project are carried out in accordance with iMMAP Inc. guidelines. Through a consultative leadership style and a transparent and supportive communication structure, develop and build an effective iMMAP Inc. project team. Plan and construct the program budget. Security Management Be regularly abreast of the security situation in the Northeast of Nigeria, keeping close coordination with the Country Security Advisor, and Global Security Advisor. Ensure that all staff receive a security briefing by the Country Security Advisor when starting a contract. Identification of New Programmatic Areas Under the guidance of the Country Representative, participate in the update of the Nigeria Business Development Plan. In coordination with the Country Representative, participate in new project proposal development and donor reporting in collaboration with technical teams, project leads, the Country Representative, and iMMAP Inc. HQ. Capitalize on the good practices developed by the mission and share them with the relevant stakeholders. Regularly assess and provide feedback and recommendations on the quality of the programmes. Representation Build relationships on behalf of iMMAP Inc. with bilateral donors, international non-governmental organizations, implementation partners, and other agencies relevant to the implementation of the programme. If requested by the Country Representative, attend meetings, conferences, workshops, and humanitarian events, related to iMMAP Inc. activities in Nigeria. Promote iMMAP Inc. activities in Nigeria. Ensure complete and timely reporting of activities to iMMAP Inc., donor, and implementation partners. Assist iMMAP Inc. Head of Office with forward strategic planning, monitoring, and evaluation. Other relevant duties as assigned by the Country Representative

Requirements

Education Master's degree in Information Management, Business Administration, or International Development studies preferred Experience A minimum of 5 years experience in programme management is required; or an equivalent combination of education and experience. At least 5 years of experience in the field of Information Management (preferred). Advanced University degree or related technical training in information management, computer information systems, database administration, knowledge management, or geographic information systems. At least 10 years of experience with increasing responsibility in Field Coordination, Missions Support Roles, in I/NGOs or other humanitarian agencies (required). Experience in donor and partnership relationships, and representation with a wide range of organizations and stakeholders (required). Strong management and organization skills, excellent knowledge of project management and support operations (required). Proven and well-developed influencing and relationship-building skills in dealing with stakeholders at all levels. Demonstrable highly developed written and oral communication skills, including strong reporting and presentation skills. Grant management experience with knowledge of the grant submission processes of major humanitarian and development donors such as USAID, OFDA, FDCO, SDC, DG ECHO, Global Fund, Bill and Melinda Gates Foundation, and the UN Humanitarian Fund. Experience in compliance and KPI monitoring (Monitoring and Evaluation). Soft skills Strong analytical skills, and apt at turning abstract discussions into concrete ideas. Technical writing skills including developing proposals and reports. Ability to develop and carry out work plans and solve problems independently. Ability to perform well on tight deadlines, and a flexible attitude.  Ability to have a global overview of a program  Reactivity, anticipation, adaptability, capacity to take initiatives Ability to proactively build relations with other stakeholders Ability to select, develop, and lead teams. Ability to work based on objectives. Language Fluency in English, written and spoken is required Programs Knowledge of and proficiency in office suite applications, particularly MS Office 365, is required. Knowledge of and experience working with Kobo Toolbox, Esri software, and QGIS, is advantageous. Knowledge of and experience working with MS Power BI is advantageous.

Working Conditions

Position based in Abuja with frequent travel to Northeast Nigeria Consultancy Contract The position is expected to be a full-time position.

Personnel is expected to conduct themselves in a professional manner and respect local laws, customs, and iMMAP Inc.âs policies, procedures, and values at all times and in all Countries.

iMMAP Inc. has zero tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse, and exploitation. Any violations of these principles and policies will be treated as serious misconduct.

iMMAP Inc. is an Equal Opportunity Employer, regardless of background.