Operations Officer

Responsibilities:

• Oversee daily business operations to ensure smooth workflow and efficient resource use.
• Develop and maintain operational systems, processes, and best practices to enhance productivity.
• Coordinate interdepartmental activities to streamline communication and service delivery.
• Ensure compliance with organizational procedures and regulatory requirements
• Manage procurement requests, facility maintenance, and logistics support in conjunction with relevant teams.
• Track and report key operational metrics and suggest areas for improvement.
• Support project planning and execution across departments.
• Liaise with vendors, contractors, and service providers for operations-related needs.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
  
• Minimum of 2-3 years of experience in an operations, administrative, or coordination role.
  
• Strong organizational and project management skills.
  
• Excellent written and verbal communication abilities.
  
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and operational tools.
  
• Ability to multitask and manage time effectively in a dynamic, fast-paced environment.
  
• Detail-oriented with a proactive and problem-solving mindset.
  
• Strong interpersonal skills and ability to work collaboratively across teams.
  
• Experience working remotely and managing cross-functional communications is an added advantage.