Operations Manager
Job summary
We are looking for a highly competent, proactive, and results-driven Operations Manager to lead and oversee daily production operations from planning to final delivery. The ideal candidate will be responsible for ensuring production targets are met efficiently, cost-effectively, and on schedule while maintaining high standards of quality.
Job descriptions & requirements
- Oversee end-to-end production activities to ensure smooth daily operations.
- Develop, manage, and execute production schedules based on business priorities and deadlines.
- Ensure production targets, turnaround times, and service levels are consistently achieved.
- Monitor workflow, identify bottlenecks, and implement immediate corrective actions.
- Maintain continuity of operations with minimal downtime or disruption.
- Lead, supervise, and coordinate production staff to ensure productivity and accountability.
- Assign tasks, set clear expectations, and monitor daily performance.
- Conduct regular check-ins, coaching, and performance reviews.
- Build a high-performance culture focused on discipline, ownership, and continuous improvement.
- Support hiring, onboarding, and training of new production team members when required.
- Ensure all output meets approved quality standards, specifications, and client expectations.
- Implement and maintain quality control procedures across all stages of production.
- Address quality issues promptly and drive preventive solutions.
- Ensure compliance with internal policies, operational procedures, and safety standards.
- Analyze workflows, productivity trends, and production data to improve efficiency.
- Introduce systems, tools, and best practices that enhance output and reduce waste.
- Optimize resource allocation, including manpower, tools, and materials.
- Drive continuous improvement initiatives across the production function.
- Prepare accurate daily, weekly, and monthly production reports.
- Collaborate effectively with cross-functional teams to ensure seamless execution.
Requirements:
- Minimum of 2 years of experience as a Production Manager, Operations Manager, or similar leadership role.
- Proven experience managing teams, workflows, deadlines, and performance targets.
- Strong track record of improving operational efficiency and delivering measurable results.
- A bachelor’s degree in Management, Engineering, Business Administration, Industrial Management, or a related field is an advantage.
- Relevant practical experience may be considered in place of formal education.
- Strong leadership and people management skills.
- Excellent planning, organization, and execution ability.
- Ability to work under pressure and meet deadlines.
- Close attention to detail and a quality control mindset.
- Strong analytical and reporting skills.
- Proficiency with spreadsheets, reporting tools, and production management systems.
- Self-management, discipline, and accountability in a remote work environment.
- Experience working with US-based teams or managing remote teams (added advantage).
- Reliable and functional laptop or PC.
- Stable internet connection and consistent power supply.
- Quiet, professional workspace suitable for remote work.
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