Hospital Administrator

Responsibilities:

• Ensuring adherence to applicable laws, regulations, practices, and procedures and implementing new methods to increase efficiency and patient experiences within the facility.
  
• Create/Implement required standard operating policies and procedures and ensure staff are aware of new policies and ensure adherence.
  
• Responsible for managing hospital operations and human resources and overseeing business development and marketing strategies to ensure patient in-flow
  
• Responsible for ensuring quality assurance, patient services, and public relations activities such as active participation in fund-raising and community health planning, etc.
  
• Utilize strong management and organizational skills to oversee the administrative tasks of the facility, plan departmental activities, evaluate/assess hospital employees,
  
• Evaluate the budget and create reports with recommendations to reduce waste and improve efficiency. Offer recommendations to the Managing director on ways to improve the efficiency of the office.
  
• Responsible for overseeing employee/staff schedules based on patient needs.
  
• Oversee the organization of all patient records
  
• Hire and train new employees supervise staff and complete routine performance reviews
  
• Passionate about clinical excellence 

Key Responsibilities

General Administration:

• Monitor patient scheduling, referrals, and patient satisfaction
• Interact with patients and address concerns or issues of complaints to ensure high-quality patient care and the delivery of excellent customer service·
• Ensure constant updates relating to laws and standards of medical practice
• Identify strategies for growth and execute plans to achieve growth goals
• Responsible for ensuring compliance with all established policies.
• Responsible for managing revenue, expenses, and budgeting.
• Support & implement I.T systems
• Responsible for developing business strategies and proposals in line with expansion objectives
• Work with key clinical staff, ensure compliance with practice protocols and procedures, review and update as required
• Support the development and review of Health & Safety policies and procedures and keep abreast of current legislation
• Ensure the premises are properly maintained and cleaned and security systems are in place

Human resource management:

• Foster a productive work environment amongst members of staff
• Implement work policies and staff performance appraisals
• Provide advice on staff training needs to the Medical Director and arrange where appropriate
• Management of staff meetings and other internal communications
• Ensure all staff and doctors are kept informed on all policy changes
• Direct supervision and coaching of non-clinical staff

Requirements:

• Minimum academic qualification of a Bachelor’s degree is essential
• Master’s degree in healthcare or business management or degree in health-related field
• Proven ability in Management including human resources, planning, Finance, and budgeting
• Minimum of 5 years experience in a managerial role & conversant with technology

Desirable:

• Master’s degree in healthcare or business management or degree in health-related area
• Experience in the management of a healthcare practice
• Ability to work well under pressure while multitasking within a fast-paced environment and effectively react to emergency situations.
• Strong leadership, customer service, and personnel management skills and experience
• Demonstrated working knowledge of business management and planning skills.
• Working knowledge of budget processes and finance
• Strong analytical skills to comprehend complex medical, administrative, and financial information.
• Excellent organizational, communication, flexibility, and interpersonal skills. In-depth experience with problem-solving and decision-making.
• Working knowledge of computer systems  including  Microsoft Word, Excel, and PowerPoint

Knowledge, Skills & Abilities Required  

• Knowledge of fiscal management and human resource management
• Knowledge of accounting systems and budgeting
• Skills in planning, organizing, and supervising.
• Skills in exercising initiative, judgment, problem-solving, and decision-making.
• Skills in developing and maintaining effective relationships with medical and administrative staff, patients and the public.
• Ability to communicate effectively both in writing and verbally.
• Ability to handle information in a confidential manner.