Head Of Operations

Responsibilities:

• Provide leadership and guidance to the operations team, fostering a positive work environment and promoting teamwork.
• Analyze existing operational processes and identify opportunities for improvement, implementing initiatives to enhance productivity, quality, and customer satisfaction.
• Work closely with the finance department to develop and manage the operations budget, monitor expenses, and ensure efficient resource allocation.
• Oversee resource management, including personnel, equipment, and facilities, to meet operational requirements and support the professional development of team members.
• Define key performance indicators (KPIs) and implement performance tracking systems to measure progress and identify areas for improvement.
• Foster effective communication and collaboration with other departments, aligning operational activities with organizational objectives.
• Evaluate and select vendors, negotiate contracts, and manage vendor relationships to ensure timely delivery of goods and services.
• Conduct quality control inspections to maintain high standards of product quality.
• Collaborate with senior management to develop and implement strategic plans, goals, and objectives for business operations.
• Stay updated on industry trends and drive initiatives for continuous improvement and operational effectiveness.

Requirements:

• HND/BSc in Business Administration, Operations Management, or a related field.
• Proven experience in a similar role, demonstrating strong leadership and team management skills.
• Excellent analytical and problem-solving abilities with a focus on process improvement.
• Strong budgeting and financial management skills.
• Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• Familiarity with vendor management and quality control processes.
• Strategic thinking and the ability to drive operational excellence.
• Knowledge of industry best practices and emerging technologies relevant to business operations.