Job Summary
We are seeking an experienced and guest-focused Front Desk Supervisor to oversee the daily operations of our front desk team. The successful candidate will be responsible for ensuring exceptional guest experiences, managing front desk staff, and maintaining high standards of customer service and operational efficiency.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Team Management
- Guest experience
- Front desk operations
- Problem resolution
- Administrative task
Requirements:
- Minimum of Diploma or equivalent required; degree in hospitality or related field preferred
- Minimum of 2 years experience in a front desk or customer service role, preferably in a hospitality environment
- Hospitality certification preferred
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