Front Desk/Sales Representative


Admin & Office

Retail, Fashion & FMCG NGN 75,000 - 150,000 Negotiable Plus Commission
1 month ago

Job Summary

We are seeking a friendly and professional Front Desk Officer to join our team. The Front Desk Officer will be the first point of contact for our clients and visitors, providing a positive first impression and excellent customer service.

  • Minimum Qualification: OND
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description/Requirements


Client and Visitor Relations:

  • Greeting clients and visitors with a warm and welcoming demeanor.
  • Providing information and assistance as needed.
  • Directing clients and visitors to the appropriate personnel or department.
  • To be able to convince the customers to buy the goods.
  • Calling our customers on a daily basis.

Phone and Email Communication:

  • Responding to emails and inquiries in a prompt and professional manner.
  • Managing and maintaining the front desk email account.

Scheduling and Appointments:

  • Scheduling appointments for clients and visitors.
  • Keeping the appointment calendar up-to-date and well-organized.
  • Notifying staff of their scheduled appointments.

Administrative Support:

  • Assisting with various administrative tasks, including data entry, photocopying, and filing.
  • Maintaining cleanliness and order at the front desk and lobby area.
  • Managing office supplies and placing orders when necessary.


  • Bachelor's degree in Business Administration, Hospitality, and any related field
  • Proven experience in a similar role or customer service.
  • Strong verbal and written communication skills.
  • Proficiency in using office software and equipment, including Microsoft Office Suite.
  • Excellent organizational and multitasking abilities.
  • Professional appearance and a pleasant, customer-friendly attitude.

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