Front Desk Officer

Responsibilities:

• Greet and assist art instructors, students, and visitors, offering relevant information and guidance.
• Maintain cleanliness and safety of the facility through oversight of assigned housekeeping tasks.
• Organize and manage both electronic and physical files, processed emails, and office supplies.
• Respond promptly to inquiries in person, by phone, email, or other communication channels.
• Support the coordination, recruitment, and facilitation of GCAF events, workshops, and programs.
• Assist in the execution of arts workshops, training sessions, and other directed activities.
• Participate in outreach and relationship-building with stakeholders, partners, and project participants.
• Schedule and coordinate meetings, travel logistics, and internal activities.
• Set up and manage equipment for events and meetings (e.g., laptops, projectors, sound systems, video conferencing). Proficient with Zoom for meetings and events.
• Prepare official documents including application forms, contracts, reports, and correspondence.
• Assist the Director in data collection and report preparation for GCAF activities.
• Coordinate volunteer needs, assign tasks, and supervise volunteers during events when necessary.
• Ensure the availability and organization of office and classroom supplies and equipment.
• Perform other duties as assigned to support the smooth running of the centre.

Requirements:

• Minimum of a diploma or relevant certification in administration, communication, arts management, or a related field.
• At least 3 years of experience in front desk, administrative, or program support roles in corporate firm or NGO.
• Excellent interpersonal and communication skills (written and verbal).
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic digital tools.
• Ability to multitask and work in a dynamic, creative environment.
• Comfortable working with diverse youth and creative professionals.
• Interest in the arts, youth development, or nonprofit work is an added advantage