Immediate Start
New
1 week ago
Front Desk Officer
Mart Group of Health Services Ltd
Admin & Office
Hospitality & Hotel
NGN
150,000 - 250,000
Easy Apply
Job Summary
Are you passionate about providing exceptional customer service in the hospitality industry? Do you have a university degree B.Sc/HND and previous experience in customer service? If so, Medical Art Center is looking for a talented and enthusiastic individual like you to join our team as a Front Desk Executive.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Greeting and welcoming guests upon their arrival
- Assisting guests with check-in and check-out procedures
- Providing information about our services, amenities, and local attractions
- Handling guest inquiries, requests, and complaints promptly and professionally
- Managing reservations and ensuring accurate guest information is recorded
- Collaborating with other departments to ensure a smooth operation
- Maintaining a neat and organized front desk area
- Utilizing MS Office suite to perform administrative tasks efficiently
Requirements:
- A university degree in a relevant field
- Previous experience in customer service and hospitality
- Excellent verbal and written communication skills
- Strong interpersonal skills and a friendly demeanor
- Proficiency in MS Office suite (Word, Excel, PowerPoint)
- Ability to multitask and work under pressure
- Attention to detail and problem-solving skills
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