We are seeking a friendly and organized Front Desk Officer to be the first point of contact for visitors, parents, and students at our school. The Front Desk Officer will be responsible for providing exceptional customer service, managing inquiries, and assisting with administrative tasks. This role requires strong interpersonal skills and attention to detail.
- Minimum Qualification: HND
- Experience Level: Entry level
- Experience Length: 2 years
Visitor Reception and Assistance:
- Greet visitors, parents, and students in a warm and professional manner.
- Provide information about the school, including directions and general inquiries.
- Direct visitors to the appropriate offices or departments.
Phone and Email Management:
- Answer incoming calls and respond to inquiries or direct calls to the appropriate staff members.
- Manage and respond to emails in a timely and professional manner.
- Assist with general administrative tasks, including data entry, filing, and photocopying.
- Schedule appointments and maintain calendars for staff members.
Student Attendance and Records:
- Monitor student attendance and update records in the school database.
- Assist with the maintenance of student files and records.
Facility Access and Security:
- Monitor access to the school premises and ensure security protocols are followed.
- Maintain visitor logs and issue visitor badges as needed.
- HND/BSc in a related field.
- Minimum of three years teaching experience post NYSC, providing a solid foundation in educational environments and student interaction.
- Previous experience in a front desk or customer service role is preferred.
- Strong communication and interpersonal skills.
- Proficiency in basic computer applications (e.g., MS Office).
- Ability to multitask and handle inquiries in a fast-paced environment.
- Excellent organizational and time management skills.
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