Our client in a financial service company in GRA Ikeja seeks to recruit a Front Desk Officer to undertake all receptionist and administrative duties. You will be the “face” of the company for all visitors and will be responsible for the first impression we make, whilst ensuring the office administrative functions are managed effectively. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.
- Minimum Qualification: OND
- Experience Level: Entry level
- Experience Length: 1 year
- Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper etc.)
- Greet and welcome guests.
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages.
- Receive letters, packages etc. and distribute them.
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails.
- Monitor office supplies and place orders when necessary.
- Keep updated records and files.
- Monitor office expenses and costs.
- Take up other duties as assigned (travel arrangements, schedules etc.)
- Preferably male candidate
- Minimum academic qualification of OND
- Additional qualifications will be a plus.
- Proven experience as a front desk representative, administrative officer or relevant position
- Familiarity with office machines (e.g., fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
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