Business Process Analyst

Responsibilities:

• Facilitate process development and improvement workshops across business and functional units.
• Collaborate with teams to document, analyze, and improve existing business processes.
• Lead initiatives that align operational procedures with the organization's mission and goals.
• Implement and maintain a company-wide document control system and train end users.
• Prepare, draft, and manage high-quality process documentation and standard operating procedures (SOPs).
• Use Business Process Management (BPM) software to develop, automate, and monitor business processes.
• Drive process reengineering and restructuring to improve operational efficiency.
• Support the implementation and adoption of ERP systems and ensure integration with documented business processes.
• Identify gaps, recommend improvements, and ensure compliance with best practices.
• Ensure alignment of processes across departments to promote collaboration and consistency.

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• 3–5 years of relevant experience as a Business Process Analyst or in a similar role.
• Proven expertise in process mapping, workflow analysis, and business process reengineering.
• Strong analytical and problem-solving skills with the ability to assess complex workflows.
• Proficient in BPM tools, ERP systems, and Microsoft Office Suite.
• Excellent communication and facilitation skills; ability to train and work with cross-functional teams.
• Strong organizational and project management abilities.
• Knowledge of quality management systems and continuous improvement methodologies is a plus.
• Process mapping and business process reengineering