Assistant Admissions Team Lead

Responsibilites:

• Implement and drive the strategic objectives of the Admissions Directorate.
• Lead initiatives to achieve the yearly enrollment target through effective applicant engagement and conversion strategies.
• Continuously improve standard operating procedures across the full admissions lifecycle (application, screening, interviews, onboarding).
• Guide team activities and ensure alignment with institutional objectives.
• Manage application portals, ensuring responsiveness, uptime, and user experience.
• Screen applications, manage interviews, and ensure timely processing and onboarding of candidates.
• Evaluate student experiences and applicant feedback to drive improvement initiatives.
• Coordinate with the Tech and HLE teams for functionality upgrades and feedback integration.
• Work with the Communications, Media, and Student Affairs teams to synchronize outreach and marketing efforts.
• Recommend high-impact events, partnerships, and initiatives to increase brand relevance and visibility.
• Ensure the accuracy and quality of all outgoing admissions communication (e.g., offer/rejection letters, guides).
• Ensure adherence to institutional policies and regulatory standards.
• Recommend policy updates using applicant feedback and outcome analysis.
• Maintain accurate admissions data and ensure database compliance for internal/external audits.
• Oversee generation of key departmental reports including:
• Admission Cycle Report
• Session Information Report
• Candidate Information Report
• Present insights, gap analysis, and recommendations to executive leadership.
• Maintain accurate student records.
• Provide advisory support from enquiry to onboarding.
• Develop interview schedules (onsite and virtual).
• Standardize processing timelines and enforce compliance.
• Drive continuous improvement in service delivery and participant experience.
• Provide recommendations for internal staff training.
• Carry out any responsibilities assigned by management.

Requirements:

• Minimum of a BSc in Public Administration, Business Administration, Education, or related fields.
• A Master’s degree and relevant professional certifications are strong advantages.
• Minimum of 6 years progressive experience in academic admissions or education administration.
• Proven success in managing full-cycle admissions, including international recruitment.
• Experience with admissions or CRM software and digital platforms.
• Strong leadership and cross-functional coordination abilities.
• Excellent communication, report writing, and presentation skills.
• Strategic thinking and analytical skills.
• High-level proficiency in Microsoft Office and data management systems.
• Detail-oriented with strong organizational and time-management skills.
• Empathetic, principled, and culturally sensitive.
• Capable of public speaking and stakeholder engagement.
• Committed to diversity, equity, and inclusion.
• Able to thrive in a fast-paced, dynamic, and remote-friendly environment.
• Willingness to travel when necessary.